Hi Joe
This is Andy from Hiflowheads here (sorry about the user ID – it’s my wife's!!)
I don't usually do this but I thought it might be useful if I logged on and gave a little bit of input from someone who does these conversions on a daily basis. As stated in my previous +120 emails to you, yes that was 120 emails - I will do all I can to help you.
First of all, we quoted for a complete conversion. This included removal, fitting, splicing of loom, supplying fan sensor and splicing in the loom to ensure ALL SENSORS WORK. It was your decision to use someone else and get the job done cheaply. Therefore my contract with you was to supply you a fully rebuilt 1.6 16v engine and supply you with all electrics and ECU associated with this. As you know I had been sold a locked ECU that unfortunately we supplied you - we have rectified this and it is on its way down to you today.
I will once again highlight that I am very approachable and I would be more than happy to talk to you on the phone and help you in any way I can. As I am sure you will appreciate I didn’t do any of the loom work and I certainly didn’t get involved in the fitting or set up of the engine. If you had phoned me direct I would have been more than happy to offer some advice.
I really don’t want to cover old ground but at around our 80th email, prior to you going for the 16v conversion, I clearly stated that doing an L4 conversion was a nightmare even for an expert to do and I was more than happy to not be involved in that.
Whoever did your conversion should have been well aware that it was a difficult job but should have been able to overcome the numerous issues which are associated with L4 to L3 conversions. I’m not rubbing salt into your wounds but I quoted you a price to do the full conversion and within that price I added in the extra work and the extra parts required to give you a properly running car. It does concern me that you are constantly reporting back to me that the ECU is not picking up a signal from the TPS. One has to ask why this fault was not looked at and rectified prior to you collecting your car. The other issue which I feel is the main one, is that no consideration has been shown with reference to the fuelling. L3 cars run on a fuel supply and return basis and L4 cars simply run on fuel supply as the PRV is located in the tank. Again, this is pretty basic stuff. It doesn’t take Einstein to see that you are missing one fuel pipe.
As for the tapping noise that you are having, during rebuild we drain all the hydraulic lifters and remove all the old oil and compress the hydraulic pistons. If you don’t do this you run the risk of contaminating your new engine with old shitty engine oil and you run the risk of the hydraulic lifters jacking themselves further open. On start up you lose valve to piston clearance and smash all the valves into the piston crowns. The tapping noise that you are getting is due to air that is trapped in the hydraulic lifters. This will remedy itself within 500 – 1000 miles. I would also like it noted that the engines are not built with assembly paste. The engines are pre-oiled (we have a priming rig on-site which injects oil into all the oil galleries so we can test oil flow). Although I don’t feel it is an issue, you did say in a last email that the engine was only topped up with oil after its initial run. THIS IS NOT AS OUR PROCEDURE STATES. My advice to you is to read the Start up Procedure and complete the second most important thing.
I am very disappointed in your actions. It’s only recently that I become aware of your offensive and derogatory post about Hiflowheads which I asked you to remove. Perhaps I would have understood your comments had we actually done the conversion for you in full and handed the car back to you in that state.
I run a successful business with my wife. I am a 41 year old mechanical engineer and father of two young boys. Believe you me I have no desire to "rip you off" - or anyone else for that matter! Do you really believe that I would have given you so many hours of my time and passed on my technical knowledge to you if I was going to "rip you off?"
Andy
Hiflowheads
www.hiflowheads.co.uk